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Contact

If you have any questions, please do not hesitate to contact us.

Simply fill out our contact form.
Your inquiry will be answered as soon as possible.

Thank you very much.

Your regional contacts

ARTS Asset Management Mag. Harald Fuchs
Mag. Harald FuchsSales Director AT
ARTS Asset Management Eva Piribauer
Eva PiribauerSales Director AT/HU
ARTS Asset Management Mag. Stanislava Velasova
Mag. Stanislava VelasovaHead of Sales Support
ARTS Asset Management Gunther Pahl
Gunther PahlManaging Director
Contact
Please note: In our position as an asset manager, we cannot offer investment advice. For detailed and non-binding personal advice on the opportunities and risks of investing in investment funds, we recommend that you contact a trusted advisor.
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Complaints Management

ARTS Asset Management GmbH has established a transparent internal procedure for the appropriate and rapid handling of complaints and/or inquiries from customers, investors, cooperation partners and employees in accordance with the applicable legal provisions. This procedure covers all complaints and suggestions that exist for our clients, investors, cooperation partners and employees in connection with an investment fund managed by ARTS Asset Management GmbH.

Your written request (by letter or e-mail) will be processed immediately. Depending on the complexity and extent of the matter, we will ensure a timely and customer-oriented response. You will receive feedback on your complaint no later than ten banking days after receipt of the complaint. If, due to the complexity of the matter, it becomes apparent that the processing procedure will take a longer time, we will inform you within the aforementioned period and provide you with the reasons for the delay.

In connection with the processing of your request you will not incur any costs.

Complaints and/or suggestions that involve a substantial risk or reputational risk are immediately brought to the attention of the management of ARTS Asset Management GmbH.

Complaint Manager contact:
Dr. Dorottya Freidinger, LL.M.
A-1070 Wien, Schottenfeldgasse 20
Telefon: +43 1 955 95 96 431
Mail:
Website: www.arts.co.at/contact

Information on the Conciliation Body:
Joint Arbitration Body of the Austrian Banking Industry (GSK)
A-1045 Wien, Wiedner Hauptstraße 63
Telefon: +43 5 90 900 118337,
Mail:
Website: www.bankenschlichtung.at

Headquarter

Schottenfeldgasse 20
A-1070 Vienna
Tel.: +43 1 9559596
Fax: +43 1 9559596 54
E-Mail:

Branch

Siegfried Ludwig-Platz 2
A-3100 St. Pölten
Tel.: +43 2742 71241
Fax: +43 2742 71241 24
E-Mail:
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